Your guide to repairing your car’s information system, of any type

Has your car’s electronic screen ever suffered a sudden breakdown? In other words, the Freezing doesn’t move, goes empty in the middle of a road trip, or can’t plug in your phone or play music. If you have, you know how frustrating a driver can be, and we’d love to tell you that you’re not alone. Information and entertainment problems are some of the most common complaints that come from various types of cars, according to the “Consumer Reports” website, in its English version, and in this report we present some steps that may help solve the problem.

steps to solve

Sometimes, fixing the problem can be as simple as unplugging your phone from the USB port and plugging it in again, or turning the car on and off again, but sometimes, the fix requires a reset or restart of your car’s infotainment system. Like pressing Ctrl-Alt-Delete or selecting “Force Quit”, a restart or reset can turn off your car’s infotainment system or even return it to its factory default settings.

And you can do it yourself – and we’ll show you how.

If the problem is with your phone’s connection, start by turning the phone on and off, and check to see if your phone – or your car – needs a software update. In these cases, you have to wait until a car software update is available to fix it. Cellular or WiFi connection, while others will require a trip to the car dealership.

Here’s how to get started:

April

All systems (2009-2023)

Press and hold the volume button for 10 seconds until the Nissan logo appears, indicating that the restart is in progress.

Toyota

Entune (2012-2019)

Press and hold the audio system’s volume/power key for about 3 seconds or until the system resets.

Toyota Audio Multimedia (2020-2023)

Press and hold the volume / power key for the audio system for at least 7 seconds.

Volkswagen

MIB, MIB 2 and MIB 3 systems (2012-2023)

Press and hold the audio system power key or button for at least 10 seconds.

Volvo

Sensus Connect (2016-2023)

Press and hold the Home button for 20 seconds. Hold the Home button until the screen turns off, then release it when the Volvo logo appears.

in Audi cars

MMI (2015-2017 model)

Press and hold the menu key, the rotary knob, and the button at the top right of the rotary knob.

MMI with virtual cockpit (2017-2019)

Push forward and hold the navigation/map and radio buttons while holding the rotary knob down for about a second.

MMI with two screens (2019)

Hold the volume button for 10 seconds.

Touch Response MMI/MIB3 (2019-2023)

Press and hold the volume key or volume button until the welcome screen appears again, which should take about 15 seconds.

in BMW cars

CCC with Navigation (approx. 2004 to 2010)

Press and hold the eject button for the DVD and CD drives, then press the audio system power button for about a second.

CIC (2010-2015)

Press and hold the volume key for 25 seconds.

iDrive 4 (2014-2017)

Press and hold the iDrive handle, then press the CD/DVD eject button and the audio system power button for about a second.

iDrive 7 and 8 (2018-2023)

Press and hold the volume key for more than 20 seconds.

In Stellants Cars

Includes Chrysler, Dodge, Jeep, Ram, and some Maserati and Fiat cars.

Uconnect 8.4″ (2013-2019)

Put the car into accessory mode by pressing the ignition button but without putting your foot on the brake. This turns on the vehicle’s accessory systems. Then hold down the temperature up button (red) and the temperature down button (blue) simultaneously for at least 8 seconds. The engineering menu should appear. The last menu item on the first page is Reset Radio. This will restart the system.

Uconnect (2013-2019)

Press and hold the mute and source buttons for up to 10 seconds.

Uconnect 5 (2020-2023)

Press and hold the power button for 5 seconds.

Ford and Lincoln

Ford My Ford / Lincoln Touch (2014-2017)

Press and hold the fast forward button and the audio system power button for at least 5 seconds.

Sync 4 (2018-2023)

Press and hold the forward seek button and the audio system power button for 10 seconds.

Sync 4A (2021-2023)

Press and hold the forward button and the volume down button on the steering wheel for 10 seconds.

Genesis, Hyundai and Kia

All systems 2014-2019

Press and hold the audio system power button for at least 10 seconds.

2020-2023 Hyundai Systems

Use a paperclip or ballpoint pen to press the System Reset Button. The exact location of the button varies by model and year, but it is a small, unmarked hole that is often located near the volume knob. Wait a few minutes for the system to restart.

2021-2023

At the same time, press the Map and Setup buttons at the bottom of the touchscreen for about 6-8 seconds. You may need to shift the vehicle into accessory mode first by pressing the engine start/stop button without placing your foot on the brake.

2019-2023 Kia Systems

Use a paperclip or ballpoint pen to press the System Reset Button on or near the infotainment system buttons in the center console.

general motors

Includes Cadillac, Chevrolet, Buick, and GMC.

MyLink / IntelliLink (2014-2016)

Hold the home button and the fast forward button for at least 10 seconds.

GM infotainment system (2017-2019)

Press the Onstar call button, then hang up.

GM infotainment system without Google built-in (2019-2023)

Turn the car off, then back on again.

GM infotainment with Google (2022 and new full-size trucks and SUVs, Cadillac Lyric, 2023+ Chevrolet Colorado and GMC Canyon)

In Park, press and hold the phone hold button on the steering wheel for 10 seconds.

Honda and Acura

Honda Link / Acura Link (2016-2023)

Press and hold the audio system power button for 5 seconds. A menu may appear asking if you want to restart the system. If that doesn’t work, turn off the vehicle, open the driver’s door, close the driver’s door, and restart the vehicle.

Infinity

Backer and touch screen (2014-2023)

Press and hold the audio system power key for at least 7 seconds.

Jaguar and Land Rover

InControl Touch Pro (2019-2023)

Press and hold the power button for 10 seconds.

Lexus

All systems (2016-2023)

Press and hold the audio system power key or the power/volume key for at least 7 seconds.

Mazda

Mazda Connect (2014-2019)

Press and hold the back button, the navigation button, and the mute button for at least 10 seconds. Mazda says this sequence may not work for all vehicles.

Mazda Connect (2020-2023)

Mazda says the only way drivers can turn the system back on is to turn the car on and off again.

Mercedes Benz

All systems (2019-2023)

Owners should bring the vehicle to an authorized Mercedes-Benz dealer if the infotainment system is not reset after freezing or not responding.